Guide troubleshooting
IPTV EPG Wrong Time: Check Time Zone and Guide Scope
A guide offset can be a device time setting, player setting, source mapping, or regional schedule issue.
Updated
The short answer
Compare the player clock, device time zone, and one known programme time before changing the playlist. Record whether the offset is constant or affects selected channels.
What to check
- Confirm the device date, time, and time zone are correct for the location being used.
- Check the player’s guide or time-zone setting if the current version exposes one.
- Compare the displayed listing with an official schedule for the same channel and time zone.
- Record the size and direction of the offset and whether live playback is otherwise normal.
What to record or do next
- Do not change a guide URL to fix a local clock issue without evidence.
- Include location, device, player, and affected channel in support.
Scope note
This is a diagnostic checklist, not a guarantee of channel availability, playback quality, account status, or a particular fix. Record the exact symptom before changing settings.
Explore IPTV troubleshooting
Use the symptom first: record what fails, isolate the earliest failing layer, and send support the details that can be checked.
Browse all iptv troubleshooting guides →Related BoxLinkTV guides
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