Replay troubleshooting
IPTV Catch-Up Not Working: Check Channel and Player Support
Use this checklist when live playback works but Catch-Up or replay is empty, disabled, or fails to start.
Updated
The short answer
Catch-Up depends on the channel, account data, player, and replay support. Check whether the feature is expected for the exact channel, then test the documented guide and playback path.
What to check
- Confirm that live playback works on the same channel.
- Check whether the channel and player document Catch-Up or replay support.
- Refresh the guide and select a programme with visible past schedule data.
- Record whether the menu is missing, the programme is unavailable, or playback fails after selection.
What to record or do next
- Use the EPG and Catch-Up guide as the parent resource.
- Do not treat the presence of a guide listing as proof that replay is available.
Scope note
This is a diagnostic checklist, not a guarantee of channel availability, playback quality, account status, or a particular fix. Record the exact symptom before changing settings.
Explore IPTV troubleshooting
Use the symptom first: record what fails, isolate the earliest failing layer, and send support the details that can be checked.
Browse all iptv troubleshooting guides →Related BoxLinkTV guides
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